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Kitchen and Housewares Reviews of DeLonghi EO1251 6-Slice 1/2-Cubic-Foot Convection Oven, Black and Stainless SteelCustomer Review: Stopped working after 3 weeks Summary: 1 StarsI am SO disappointed with this oven. I received it as a Christmas gift and used it several times over a three week period. I was thrilled with the way it worked, but last night in the middle of my dinner prep...it quit! I called the DeLonghi customer service number today and was told that without proof of purchase the oven was considered out of warranty. I am so angry I'm shaking. With poor customer service like that they certainly won't have me as a return customer. I will NEVER buy another DeLonghi product.
Customer Review: Completely quit in less than a month! Summary: 1 StarsI ordered this as a Christmas gift. It was used as a toaster three times and as an oven once. After only a few weeks in use it died completely in the middle of trying to use it. What an exspensive lesson in buying an applilance from Amazon. I live in Jacksonville,Fl.and there is not a repair place in the entire city. I guess this goes to the dump!
Customer Review: Died after six weeks Summary: 1 StarsI ordered this oven in mid-November, and it worked beautifully for six weeks -- made evenly-browned toast and heated frozen foods quickly. Then, suddenly, after six weeks, the unit completely died. Just wouldn't turn on anymore. I called the company, and was told I would have to take it to a DeLonghi service center, but there aren't any in Manhattan -- I would have to travel quite a distance to get it repaired. Given this turn of events, I cannot recommend this product -- and for anyone living in Manhattan, I wouldn't recommend any DeLonghi products!
Customer Review: Delonghi = defective by design Summary: 1 StarsWe had a rude awaking today, our Delonghi toaster was on fire. I will never again buy any Delonghi product. The defective design is in the toast switch. It is mechanical. When it finishes toasting, it sometimes continues to the "Always On" position thus leaving the toaster oven on toast: very, very hot. We literally had a house full of smoke & a toaster full of flames. These Delonghi toasters need to be recalled. You were warned.
Funny thing is, Delonghi makes an attractive product.
Sad thing is, they can cost you your house or worse.
Customer Review: Useful Addition for Small Households Summary: 4 StarsThe EO1251 is particularly useful for 1-2 person households, as it is a terrific little oven and an adequate toaster. I can't give it 5 stars until the designers improve the setting knobs, which are stiff and provide too small a finger grip for turning, and add a second rack to provide more placement options. To get the most reliable toast results, one needs first to warmed up the toaster settings. While the Cuisinart convection oven gets the higher ratings, some users I know have complained of the need to vet the equipment thoroughly, as it gives off an unpleasant chemical smell on initial usages. Fortunately, the DeLonghi has no such drawback. I also appreciate the simplicity of its settings; it's easier just to turn a knob in the morning than have to face the Cuisinart's digital pad.
More Customer Reviews: ‹ 1 2 3 4 ›
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